Data Privacy and Deletion Policy
Following our commitments to data privacy and protection, Light Hour Games offers users the option to request the deletion of their data from our systems and databases. To ensure the security of your data and to prevent unauthorized access or modification, we require certain information to verify your identity and account ownership. Below is the procedure for requesting data deletion.
To Submit a Data Deletion Request
Preparing Your Request: Your request must be formulated in writing and sent to the email address dataprotection@lighthour.games. Ensure your message includes all necessary details for processing your request.
Required Information:
Game Title: Specify the name of the Light Hour Games title in which you are using your account.
Game ID: Your unique user identifier in the game, which can be found in the "Settings" section within the game.
SecretKey from the game: Your unique security key is provided as part of your game account, also located in the "Settings" section.
Processing Your Request: Upon receipt of your request, we will undertake a verification process of the provided information to confirm your identity and account ownership. The information provided must be accurate and complete, as this is necessary to protect your data from unauthorized access.
Data Deletion Timeline: Your data will be deleted from our systems within 30 working days from the verification of your identity and the legitimacy of the data deletion request. We will notify you via the email provided in the request upon completion of the data deletion process.
Additional Terms and Conditions
Should you have any questions or require further information regarding the data deletion request procedure, please contact our support service at dataprotection@lighthour.games.
Disclaimer
To the maximum extent permitted by applicable law, we exclude all representations, warranties, and conditions relating to our website and the use of this website. Nothing in this disclaimer will:
limit or exclude our or your liability for death or personal injury;
limit or exclude our or your liability for fraud or fraudulent misrepresentation;
limit any of our or your liabilities in any way that is not permitted under applicable law;
exclude any of our or your liabilities that may not be excluded under applicable law.
The limitations and prohibitions of liability set in this Section and elsewhere in this disclaimer: (a) are subject to the preceding paragraph; and (b) govern all liabilities arising under the disclaimer, including liabilities arising in contract, in tort, and for breach of statutory duty.
As long as the website and the information and services on the website are provided free of charge, we will not be liable for any loss or damage of any nature.